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Unemployment filings overwhelm state systems

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in Employee Benefits Program,Human Resources

Amid the crush of newly jobless Americans seeking benefits, electronic unemployment-filing systems crashed in three states in January—New York, North Carolina and Ohio.

Systems in those states were shut down for hours and sometimes days by heavy volume and technical glitches. About 4.5 million Americans are collecting unemployment benefits, a 26-year high. And many state legislatures are grappling with shortfalls in state unemployment compensation funds.

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