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Managing poor attendance

When your staffers miss too much work

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in Discrimination and Harassment,Employment Law,FMLA Guidelines,Human Resources

Some people may have valid reasons for missing lots of work—such as illness—and federal and state laws largely determine how you can respond. But others may simply skip out without an excuse.

Here’s how to handle workers who repeatedly fail to make it into the office:

Know the laws. If someone misses work due to illness and your firm has more than 50 employees working within a 75-mile radius, the Family and Medical Leave Act may assign rights to both employer and employee. And under the Americans with Disabilities Act, employers must make reasonable accommodations for certain types of disability- related absences.

Show interest. Whenever employees miss a day of work, let them know that they’re missed. Welcome them back with enthusiasm. In a genuine tone, ask how they’re doing and how they spent their time. If they took a personal day and don’t want to elaborate on what they did, ask, “Can you give me an idea if you anticipate taking any more time off in the next few weeks?”

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