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Mutiny in the cubicles

How to quell a staff rebellion

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in Best-Practices Leadership,Hiring,Human Resources,Leaders & Managers

Browse the latest business books and you’ll see dozens of titles on leadership. But these books hide the ugly truth—that part of being a leader is making unpopular decisions.

I know. I’ve been announcing cutbacks lately that have rattled our work force. I had to freeze hiring and scale back promised benefits. While I described these moves as a temporary response to the economic downturn, that doesn’t placate anyone. They want my head.

Now I’ve never been the most patient guy when it comes to hearing employees grumble about what they’re entitled to and why I’m the devil for not giving it to them. It bugs me when folks think “me, me, me” instead of considering the larger issues facing the corporation.

But I can’t get too defensive or clamp down too hard. I tried that once. I got tired of how employees would use their discontent as an excuse to take constant breaks and meet (on company time!) about whether to unionize or stage ...(register to read more)

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