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Turbocharge your résumé

To snag interviews, tell what you’ve accomplished

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in Best-Practices Leadership,Leaders & Managers,Leadership Skills,Office Communication,Workplace Communication

Here’s an easy way to tell if your résumé works for or against you. Look at the headings. Your “Qualifications” and “Accomplishments” sections should stand out. These are the two make-or-break elements.

  • Use three or four sentences to summarize your qualifications for a particular job. Choose active verbs and tie past to present (“Based on my seven years of experience, I’ve accumulated/mastered/built …”).
  • Insert bullet points to pinpoint your accomplishments. Express them in quantitative, bottom-line terms (“cut costs in half while expanding customer retention by 22 percent”). Be ready to back up each item with evidence.
  • Don’t overload the “Skills” section. While it’s important to list concrete abilities that you’ll need in the job you’re applying for, you’ll waste space on “strong communication skills” or “excellent organizational and leadership skills.” Interviewers will judge that for themselves. Only your qualifications and accomplishments will get you in the door.

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