Crawl, don’t run, to Webbased training — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Resist the hype to embrace online training for your employees. While computer-based training has its advantages (such as travel cost savings and self-study customization), your participants lose the human dimension that’s vital to many training topics. Subjects such as communication and people management skills, team building and diversity require live, face-to-face interaction to produce best results. What’s more, limits on bandwidth can cause slower performance for sound, video and graphics, thus testing a trainee’s patience. Also, accept that any computer- based training will require more time and money upfront than you’ll expect, because start-up problems are common. The good news: Once you get a program up and running, aggravations should die down.