What to Say When … (Round 4) — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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What to Say When … (Round 4)

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in Best-Practices Leadership,Leaders & Managers

Your boss nags you repeatedly to do something that you fully intend to do:

“I do plan to meet the deadline. But my understanding is that these tasks (name them) are higher priority and should be done first. Do you want me to change those priorities?”

A borderline employee confesses he’s thinking of quitting and wants your advice:

“It’s up to you. If you stay, you already know you have to improve in those areas we talked about. If you’d like, we can review the specific goals that matter most. Those goals give us a realistic sense of what you need to do to succeed here. So you’ll have to weigh meeting the goals against leaving.”

Team members ask you as executive in charge to tell the team leader to shape up:

“It’s pretty clear that you need to improve how you manage your team, both from my own observation and from feedback I’ve received. Let’s figure out ways you can sharpen your leadership. But first, how do you rate yourself as a team leader?”

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