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Overcome the hostility

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in Best-Practices Leadership,Leaders & Managers

Overcome the hostility that sometimes arises when you question people’s values, beliefs and habits by remembering that strong leaders should be able to take the heat until the changes take hold.

—Adapted from Leadership on the Line: Staying Alive Through the Dangers of Leading, Martin Linsky and Ronald A. Heifetz, Harvard Business School Press.

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