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8 actions make an exceptional listener

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Stacey Hacke

by on
in Centerpiece,Office Communication,Workplace Communication

 

Most people consider themselves to be good listeners, finding it hard to admit otherwise. We know listening is vital to building strong relationships with co-workers, managers, clients, and leadership. In fact, it is considered to be the single most important communication skill necessary, valued more highly than speaking, in the business world.

We spend between 70 to 80% of each day engaged in communication, with over half that time devoted to listening, and yet we struggle to do it effectively. Because we hear speech at a rate of 500-1000 words per minute, and only speak 125-175 words per minute, we become easily bored, distracted and inattentive.

By recognizing listening as a skill necessary to establish and grow business relationships, we can begin prioritizing our need to do it well.  Here are eight ways to immediately stop talking and start listening:

1. “My Turn, My Turn!”

Admit it, when others start sp...(register to read more)

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