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Key to progressive discipline: Implement steps consistently, keep solid documentation

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in HR Management,Human Resources

If you have a progressive disciplinary policy that gives employees a chance to improve when they make mistakes, make sure you use it consistently. It will pay off if you follow your policy, fire an employee and the employee later decides to sue.

A court probably won’t try to second-guess your decision if you can produce clear records that explain your disciplinary policy and exactly how you applied it to the employee you ultimately discharged.

Recent case: Pamela worked for the University of Pennsylvania’s Hematology and Oncology Department as an administrative assistant.

The university has a progressive discipline process that calls for issuing an oral warning, followed by a written warning and probation. Only then can someone be discharged for most job-related problems such as poor performance or on-the-job errors.

Pamela received a written warning for job deficiency in patient care and administrative work. Six mon...(register to read more)

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