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Your failure to investigate can be evidence of discriminatory intent

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in Discrimination and Harassment,Human Resources

Employers that fail to investigate discrimination complaints may try to rationalize that decision. Maybe they think the complaint just couldn’t be true. Maybe they found out too late to really do anything about the complaint.

Deciding not to investigate can backfire badly. Not only could your organization miss an opportunity to right a wrong, but the decision not to investigate may itself be evidence of bias.

Recent case: Damien, who is black, applied to become a public safety dispatch trainee in Long Beach, learning how to handle calls for emergency assistance.

A white manager ran the 911 center. A black woman was the assistant supervisor and lead trainer.

The manager called Damien and told him he was hired. But when he got off the phone, he turned to the lead trainer and declared, “Damien is not going to make it.” She later testified that she believed the manager had guessed Damien’s race from the way he spoke ...(register to read more)

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