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Spotting the signs of employee discontent

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in Leaders & Managers,People Management

Do you know when your team members are happy—or not?

Here are some quick ways to gauge the level of your team’s satisfaction:

• Listen to workplace humor. Normally, people who laugh and tell jokes are happy, and humor can help make the workplace more satisfying for everyone.

But when jokes take on a cynical tone, or are made at co-workers’ or managers’ expense, it’s time to stop laughing and start asking questions. Many people feel more comfortable raising issues in what they feel is a lighthearted, nonthreatening matter.

Don’t take a hard line against workplace humor unless it’s truly disrespectful and demeaning to other employees. But trust your instincts. If you think a joke about conditions, or about co-workers, is more cruel or bitter than funny, ask the team member if there’s anything serious you need to know or deal with.

• Look for patterns among similar team members. For example, if none of your team members under a...(register to read more)

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