Stepping into a managerial role for the first time can be difficult. There is plenty to learn, and you will get better through experience.
Here is a seven-point guide to help rookie bosses quickly get control of the job, demonstrate competence and establish authority with a minimum of frustration:
1. Learn the ground rules. Policies and procedures may make dull reading, but they should be mastered as soon as possible.
One of the first things employees wonder about new supervisors is how well they know the rules. Knowing what the “book” says and how the rules should be administered are simple but effective ways of earning employee respect during the first days on the job.
2. Be mindful of employment laws. Supervisors are held to a much higher standard than employees. Avoid asking inappropriate interview questions—or making pay or promotion decisions based on a person’s age, sex, pregnancy, race, religion, disability or family...(register to read more)