Jessica Johnson works as an administrative assistant in the small office of Mayberry Marketing Group/Mayberry Metal Structures in Mount Airy, North Carolina. She is one of six people in the office of the family-owned business that sells metal carports and garages nationwide.
As Andy Griffith’s hometown, Mount Airy was the inspiration for the fictional town of Mayberry in his 1960s TV show, which in turn inspired the name “Mayberry Metal Structures.”
Johnson, who once worked as an English teacher, has been an admin in some capacity for eight years, and she says it’s the best job she’s ever had.
“I’m the only woman who works here. Sometimes I’m the accounting department, sometimes I’m public relations, sometimes I get to sell buildings and get a commission out of that,” she says.
Her typical day starts with a pile of invoices on her desk. In order for the salespeople to work quickly, she types up their invoices and takes care of their paperwork. Throughout the day she answers phone calls, helps troubleshoot customer problems, mediates between installers and customers, and follows up with customers after buildings are installed. When the salespeople are busy, she answers emails and makes sales as well.
She also works to make customers feel more comfortable about what they’re buying, she says. The business is all done online, so customers are buying buildings without ever seeing them in person.
“They’re making huge down payments over the phone. That can be scary,” Johnson says. “So you have to get to know them and use a little psychology.”
She says the most challenging aspect of the job is how busy the company is. “All year long, every day, I could stay here and be busy until midnight,” she says. “But it’s also stimulating. It’s nice to work somewhere busy.”
Despite being so busy, she gets to leave work at work at the end of the day, which is a great thing, she says.
Johnson’s father is employed by the company as well, and she says the whole team feels like family.
“I absolutely love the people I work with. It’s the best environment I’ve ever worked in,” she says. “We all work together in a very professional manner, and we can laugh together.”