When you’ve been accused: Handling an EEOC charge — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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When you’ve been accused: Handling an EEOC charge

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in Employment Law,Human Resources,Leaders & Managers,Management Training

The events that lead to an EEOC charge are sometimes beyond a company’s control. An EEOC complaint may be the first notice management receives about problems in the workplace. Other times, the complaint is the culmination of a long history of problems involving one or more employees.

Whatever your role in the events leading up to the complaint, how your company fares depends largely on how you respond. Don’t blow it—mistakes can be costly. Too often, companies prevail in court on discrimination charges, only to be found guilty of retaliation.

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The EEOC fielded 82,792 complaints in 2007, up 9% compared to 2006. There were double-digit percentage increases in nearly every category of discrimination charges. The largest increase was in retaliation claims, which were up 18%, followed by age claims, up 15%. Race remains the No. 1 basis for discrimination claims—and they increased by 12%.

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