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Defuse co-worker disputes the right way

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in Centerpiece,Leaders & Managers,Preventing Workplace Violence

employee disputeOffice drama and workplace disagreements are an unavoidable aspect of the modern workplace: When workers from varied backgrounds, skill sets, value systems and personalities are forced to collaborate and share space for more than 40 hours a week, a little conflict is natural.

To some extent, differences of opinion can lead to better outcomes: Resolving conflict inherently requires that each party have a cohesive understanding of the issue at hand to advocate for their points of view. Yet, there’s a fine line between productive disputes and issues that derail performance. When managers leave the latter to fester, the best result is a tense work environment. At worst, it can lead to legitimate bullying behavior.

Here are some tips to help you determine if office conflict is clouding your team’s culture, and when to involve yourself in co-worker disputes.

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