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Empathy key in workplace relationships

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in Career Management,Workplace Communication

Meetings, despite their bad reputation, are essential to workplace culture. Make meetings worthwhile by using emotional intelligence to gauge how people work together and affect the entire organization, writes Splash Effect co-founder Hamza Khan.

A key element of emotional intelligence is empathy, or the ability to align with others’ thoughts and emotions. You can use empathy as a way to understand conflicts that are often hidden beneath power dynamics and office politics. Often,

these conflicts have nothing to do with what’s being discussed at the meeting but are linked to past experiences.

Aspiring leaders understand how to use empathy to foster relationships and understand other perspectives. The key is to treat people how they would want to be treated, not how you would want to be treated. This helps you understand what your co-workers value in a professional relationship.

— Adapted from “The Key to Leadership: Empathy,” Hamza Khan, 99U.

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