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How a ship’s bell rings success

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in Leaders & Managers,People Management

Asked for the best ways to motivate her workforce, Cheri Beranek, CEO of ­Minneapolis-based fiber connectivity company Clearfield, says you start by listening and end by celebrating every success.

“In the early days we didn’t have many successes,” Beranek says, “so we hung a ship’s bell that we rang with a $10,000 order. Later, as we grew, we hung a $100,000 bell. When we got our first million-dollar order, we didn’t yet have the million-dollar bell, but today, all three hang on our sales floor to remind us where we’ve been—and where we need to go.”

That culture of celebration builds on a philosophy that while employees may feel like a family, they operate more like a small town, in which they each feel motivated to make choices that contribute to the group and reinforce their belonging.

— Adapted from “How America’s Top CEOs Motivate Employees—And Get Results,” Forbes.

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