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The changing role of the admin

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in Admins,Office Management

Administrative workers took a particularly hard hit during the recession, writes Bryce Covert for New Republic. Nearly 1.7 million ad­­ministrative support positions were lost between 2007 and 2013, and unlike earlier recessions, these jobs did not return as the economy rebounded. Instead, pro­­­fessionals are more likely to an­­swer their own phones and manage their own calendars. Admin­­­is­­­tra­­­tive assistants may now find themselves supporting up to 10 people instead of just one upper-level manager.

Another major shift: Many admin jobs once offered a way to make a living without a college education, but, increasingly, administrative professionals are expected to have a higher level of education. This shift reflects the new tasks they are expected to manage, which may include budgeting or project management.

In 2005, according to International Association of Administrative Pro­­fes­­sionals surveys, admins most commonly had taken some college courses but didn’t have a degree, while 11% received no higher education. By 2015, they most commonly had a bachelor’s degree, while less than 17% had some college under their belt and less than 8% had just a high school diploma. More than 3% had a master’s degree.

— Adapted from “The Slow Death of the Secretary,” Bryce Covert, New Republic.

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Kathy October 22, 2015 at 11:55 am

This article is on point. It is a difficult environment for administrative professionals right now. You really need to put in a lot of effort and have determination to get a good job. I feel like if you don’t have a college degree the only way to get a decent position is to get certification from one of the two big national associations tnaoap or iaap. They really can verify your skills and show prospective employers how valuable you could be.


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