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Employers want to see these 5 skills

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in Career Management,Workplace Communication

In addition to the conventional admin duties and top-notch technical skills, today’s professionals need to add proficiency in meeting/event planning, cloud-based apps, social media, database management and website maintenance, says Robert Hosking, Executive Direc­­­tor of Office Team. Here are 5 skills employers are adding to job descriptions, he says:

  • Excellent written and verbal communications, including bilingualism
  • Customer service
  • Knowledge of a specific industry or business, especially health care and oil/gas
  • Financial savvy, such as handling expense reports and processing invoices
  • History of taking initiative—doing what needs to be done without having to be asked.

— Adapted from “The Evolving Role of the Admin­­­istrative Professional,” Robert Hasking, Executive Secretary magazine.

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