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Don’t fear surveying employee attitudes

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in Centerpiece,HR Management,Human Resources

employee motivation surveyEmployers don’t need to fear conducting employee surveys, even if the results may be surprising or disturbing. The results can’t be used in any subsequent lawsuit as proof that discrimination or retaliation actually occurred, even if employees’ survey responses say that it did.

Recent case: Cynthia, who is black, works for the Minnesota Park and Recreation Board. She was once fired by the board over allegations that she didn’t do enough to prevent a subordinate from stealing. However, she was reinstated after appealing the decision.

Still, she had a rocky relationship with superiors, leading to several suspensions for refusing to sign off on discipline against two subordinates.

The board hired an outside consultant to assess how employees viewed it. The results were surprising: The consultant interviewed employees and found that black workers reported working in fear. The report concluded:

There is widespread discontent and ...(register to read more)

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