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Dealing with the scattered workforce

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in Leaders & Managers,People Management

"When people telecommute, measure the result, not the process." - from How to Effectively Manage Remote Employees

Jay Forte grew up in a big Italian family where six kids were constantly running in every possible direction. Regular family meetings, though, kept everyone on the same page. "That was where we came to be heard, find out what was true and what wasn't, and identify what it was we all believed," Jay told us during a recent webinar, and the author of Fire Up Your Employees and The Greatness Zone believes that wrangling telecommuters requires a manager to create a culture based on much the same model.

His webinar's Q&A session brought out four tough questions from audience members about a new and problematic high-tech world where employees are often frustratingly out of sight. Listen to it here.

(0:00 - 1:12)
How do we make sure in-office staff understand that those working at home can produce just as much as they do?
(1:13 - 3:00) The electronic monitoring of remote workers—necessity or pointless intrusion?
(3:01 - 4:54) Should people be allowed to telecommute from day one if they don't really need to?
(4:55 - 6:53) The remote worker model just isn't flying for us. How do we tell the team when they're so used to its perks?

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