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Handle change after a merger

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in Office Communication,Workplace Communication

Merging organizations—or even departments and teams—pose tough problems for leaders. Often, “our way” vs. “their way” culture clashes cripple employee productivity and morale. Step up and help new colleagues work together. Here’s how:

  • Level with employees by telling them you’ll do your best but you don’t expect the change to be seamless.
  • Make sure you recognize, not ignore, the cultural differences. Have the new teammates explain how they did things before the merger and why.
  • Resist the urge to move fast. You need to allow enough time to train employees and to let them adapt.
  • Seek feedback from employees with the big question: “How do you feel this change is going?”

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