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Write professional emails and texts

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in Office Communication,Workplace Communication

In the day of autocorrect mishaps and the overuse of Reply All, it’s important to consider your electronic messages and their recipients carefully. Consider these items before sending a message:


  • Write, then edit. Did you carefully review the content to make sure your points are clear?
  • Check professionalism. Is your email as professional as a paper memo you would write?
  • Use Cc’s appropriately. Is your email addressed to the proper people, and do the Cc’ed people need to be included?
  • Assess your confidence. Is your email written well enough that you would let anyone read it?


  • Know your recipient. Is your relationship casual enough for texting? 
  • Check for clarity. Is your message short and clear? 
  • Beware of autocorrect. Have you ensured that autocorrect didn’t inappropriately change your words? 
  • Consider the topic. Is your subject matter light enough for a text? 

— Adapted from “Strong Guidelines for Electronic Communication to Reduce Risk,” Patrick Tamburrino, www.bizjournals.com.

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