In the day of autocorrect mishaps and the overuse of Reply All, it’s important to consider your electronic messages and their recipients carefully. Consider these items before sending a message:
- Write, then edit. Did you carefully review the content to make sure your points are clear?
- Check professionalism. Is your email as professional as a paper memo you would write?
- Use Cc’s appropriately. Is your email addressed to the proper people, and do the Cc’ed people need to be included?
- Assess your confidence. Is your email written well enough that you would let anyone read it?
- Know your recipient. Is your relationship casual enough for texting?
- Check for clarity. Is your message short and clear?
- Beware of autocorrect. Have you ensured that autocorrect didn’t inappropriately change your words?
- Consider the topic. Is your subject matter light enough for a text?
— Adapted from “Strong Guidelines for Electronic Communication to Reduce Risk,” Patrick Tamburrino, www.bizjournals.com.