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Remove decision blind spots

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in Office Communication,Workplace Communication

Gather a group of smart people in a room and they can still miss important aspects of an idea, its flaws or benefits. Overcome those blind spots with these practices:

  • Add a question to the agenda. Designate time to discuss “What are we missing?” Call on anyone in the room to start the discussion, including the new person and the person who usually just takes the notes. That time allows people to bring up potential problems and opportunities that they see.
  • Draw in different viewpoints. Call on the strengths of all your team members. Allow one person to present a problem, and then just listen as people offer their ideas. Don’t give too much detail about what you have tried, and open the discussion to people who have no involvement in or experience with the particular type of problem. With their fresh viewpoints, they will see things that you overlooked.

— Adapted from “Why You May Be Blind to a Good Idea (and What to Do About It),” Cathy N. Davidson, HBR Blog Network,

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