Drama-Free Zone: Putting an End to Turf Wars, Silos, Sabotage, Back-Stabbing and Unhealthy Conflict in the Workplace
Why can’t your employees just grow up and get along? This training tool gives you everything you need to build respect, empathy and compassion and turn your workplace into a low-drama culture. Cover topics like:
- 5 things never to say to an employee (unless you want drama!).
- “Bad boss” behaviors—are you guilty?
- How to undo 4 mindset and behavior patterns that drive conflict.
- How to keep listening to employees but stop their complaining.
- Simple ways to gain cooperation and stay calm amid turmoil.
- Proven tactics for defusing confrontations and miscommunication.
This multimedia toolkit includes two 60-minute audio conference presentations, an 80-page workbook and a print-ready forms CD that is loaded with forms you can customize.
Learn more at www.practicalbusinesstraining.com.