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4 communication goals for 2015

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in Career Management,Workplace Communication

It’s a new year and another opportunity for you to make some positive changes. As you finalize your list of goals this year, make sure to include improving your communication skills. Commit to the following:

1. “I will not interrupt.” It’s difficult, especially when you are excited or the other person says something that is blatantly wrong or offensive. However, force yourself to wait until the other person finishes speaking before you jump in.

2. “I will not make assumptions.” Your preconceived notions can make you judge people and situations. Don’t start conversations assuming you know what happened or what the other person will do. Ask questions, listen actively and respond to each situation only when you have all the facts.

3. “I will see others’ perspectives.” It’s easy to become stubborn and tune people out when you believe you are right. Open your mind, and put yourself in the other person’s shoes. You’ll experience less conflict and reach resolutions more quickly.

4. “I will seek common ground.” Avoid arguments and resolve issues more quickly by finding something in which you and the other person agree. When you start from a place of mutual understanding, you are less likely to become defensive or frustrated.

— From the editors.

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