by William Schiemann, CEO, Metrus Group
Leaders such as Steve Ginsburgh, CHRO of Universal Weather & Aviation, think the answer is "yes." He is one of many HR leaders who found that traditional employee surveys don’t help much with the real strategic challenges faced by executives and managers.
Steve wanted his survey to include questions that were of interest to his senior executive team and could serve as a balanced scorecard indicator of how well it was leveraging its investment in talent.He is not alone in his frustration with surveys that produce engagement scores that only predict employee effort or turnover—not results.
Mark Blankenship, the chief administrative officer at Jack in the Box Inc., wants information that helps identify what leaders do differently in higher versus lower performing restaurants and functions. They discovered that strong restaurant leaders focus not only on engagement, but also on aligning ...(register to read more)