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Webinar Wisdom: Advanced Business Etiquette

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in Business Etiquette,Workplace Communication

“Etiquette is not some rigid code of manners; it’s simply how people’s lives touch one another.” - Emily Post

Advanced Business Etiquette

When people were polled recently about whether they had encountered others behaving rudely in public on their cellphones, 89% cried “Yes!” Well, guess what happened when people were asked if they themselves ever committed the same offenses? What do you know, very few raised their hands. Something’s not quite adding up …

“Etiquette is about self-awareness,” Anna Post reminded webinar attendees, “and sincerity.” Visualizing how others perceive you, whether you’re arguing with your teenager on the phone in the middle of Starbucks or sitting down nervously to a business luncheon, is step one to acing the etiquette that leads to building a relationship with someone you barely know. The manners you employ around that person, Anna said, change with time and culture. But principles are timeless an...(register to read more)

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