When an employee signals his intention to depart—either in two weeks or two months—you probably want him to teach his replacement the ropes. But employees are sometimes resistant to training their replacements.
To convince the employee to help with training, send this message:
- Training is a valuable acquired skill that can help your career.
- Training is an opportunity to make a visible impact on the organization. When the replacement becomes successful, it reflects well on the trainer.
- Training a replacement is the last impression an employee leaves on his supervisor, who may be called upon later to give a job recommendation.
How to structure training
It’s not enough to simply tell employees to train their replacements. Use the following tips to create guidelines and expectations:
- Don’t depend solely on an employee’s job knowledge and memory. Put the position’s duties, processes and best practices into writing for use ...(register to read more)