At the Hyatt Regency Clearwater Beach Resort & Spa on Florida’s Gulf Coast, 70% ofpositions are filled internally, and 18 employees were promoted into manager roles over the past year.
HR execs there credit the resort’s “people before policies” philosophy, which includes a focus on training and developing employees so they’ll have the skills they need to become leaders in the hospitality industry when manager jobs open up.
The organization also gives employees a free stay at Hyatt Hotels around the world, and offers them half-price meals at Hyatt restaurants.
Employees also are encouraged to volunteer in the local community; the resort’s workers have logged 500 hours of community service in the past year.
Contact: Farley Kern of Hyatt Hotels, (312) 780-5506.