It would be great to love and understand everyone on your team, but it’s not realistic—or the most valuable way to ensure that you continue to be an effective manager. Here are three important things you can learn from the employees you don’t understand, whether due to a personality conflict, age gap, or a difference in professional experience.
1. The impact behind the decisions you make.
Despite your best attempts to manage with an eye toward cause and effect, it can be tough to understand the “trickle down” effect behind your directives—particularly when it comes to the seemingly minute decisions you make about policies involving standard processes, time and attendance, parking, or even time off and break policies. Use the employees whose reactions tend to be the most resistant and irrational (to you) to delve deeper into the “why.”
Whether their feedback is provided in a candid conversation, or you ask employees to wr...(register to read more)