How would a pilot perform if, instead of using flight instruments, he simply flew by looking at a flashing dashboard indicator that said, “No really, you’re doing fine!”? It sounds ridiculous, but that’s how many company owners and CEOs operate—unaware (or unwilling) to look at the numbers in front of them and too quick to listen to surrounding “yes men.”
“At its heart, this ‘CEO Disease’ is a perception problem—your employees are unwilling or unable to share how they really perceive you and your business, so your perception of the business is skewed,” says Dan Quiggle, author of Lead Like Reagan: Strategies to Motivate, Communicate, and Inspire.
“Instead of receiving accurate information from your departments and teams, you get vague, reassuring and often-useless platitudes,” says Quiggle. “That may be because you’ve shot the messenger one too many times, or you have an intimidating or off-putting personality, or you’re so ...(register to read more)