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Medical flight service cross-trains all staff

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in Leaders & Managers,Management Training

Whether an employee of Angel MedFlight Worldwide Air Ambulance is a pilot, a medic or an HR director, he or she has a working knowledge of all of those jobs.

The domestic and international air medical transportation service’s training curriculum combines specialized instruction from each of the company’s departments, including aviation, aviation maintenance, safety, operations, flight coordination, medical, quality management, legal, claims, HR, IT and business development.

Employees are trained to understand the role of each function and how it integrates with the others.

And employees of the Scottsdale, Ariz., company are required to participate in ongoing training to stay on top of the ever-evolving fields of aviation and health care.

Flight coordinators, for example, learn how flights operate and about the medical and technical aspects involved with transporting patients so they can accurately determine each patient’s medical needs. In a flight physiology course, for instance, flight coordinators learn that altitude, air density, cabin pressure and the condition and medical history of the patient all play a role in planning flight logistics.

Contact: Rebekah Kanigan of Angel MedFlight, (480) 634-8017, ext. 7891.

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