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When your team’s hurt by others’ problems

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in Leaders & Managers,Team Building

"What do you mean I have to work on the floor today?" Margie asked sharply. "I have this project you gave me, remember?"

Hank sighed heavily. "I know, but Mr. Banks denied our request for temporary help. With Rosanna and Martha out, we need all hands. I'm going to be out there, too."

Margie rolled her eyes. "Honestly, Hank. I know all that. And I'm not blaming you ... Well, no, scratch that. I am blaming you. You have to start being more assertive with that fool."

Now it was Hank's turn to be sharp. "Well, calling him a fool won't help."

Margie continued. "Hank, we all know that Mr. Banks is all about the numbers. A bean counter. A cost-cutting kind of guy. We get it. What's frustrating is that we already have great numbers. We do good work. We're profitable. It's the other shops that aren't pulling their weight."

Hank nodded. "Absolutely. And Banks knows that. And I've told him that we won't keep being profitable if he does...(register to read more)

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