A solid worker has a less-than-solid résumé? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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A solid worker has a less-than-solid résumé?

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in Leaders & Managers,Management Training

For the last two months you've been relying on Hector, a new hire in the group you supervise, to keep your computer systems operational. Although he glossed over it during his interviews, Hector's résumé showed several years of training and field experience with computers, and he's handled every such assignment you've given him—often saving the day.

Results like that would be enough to make you pleased with Hector's performance, but he also does well on his regular assignments. For example, one of his responsibilities is to maintain a database of every pur­chase order's history and status. For years, the database remained about two days behind actual activity, but Hector now keeps it completely up-to-date. He's also developed a new report that shows which orders need special attention to meet delivery-date requirements.

Despite all this, you may have to fire Hector before he finishes his probationary period. Why? Because, al...(register to read more)

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