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Managing your average performers

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in Leaders & Managers,People Management

Every manager has them. Every organization depends on them. In fact, they represent the majority of all workers everywhere. Who are they? The average performers—all those people whose work, if seldom exceptional, is seldom less than acceptable, either.

No matter how much experience a manager accumulates, the same problems keep getting in the way when it comes to giving average perform­ers the sort of supervision they really need—the sort that will support their current efforts, while still encouraging them to reach a little higher.

Though difficult to avoid entirely, the problems that complicate the management of the work of average performers can be resolved. Here are some of the more common problems and some sugges­tions about what to do the next time they arise on your team.

Taking people for granted

"It won't really matter if I don't see Shelley and Nelda this afternoon. They won't get upset if we don't meet. That's the ...(register to read more)

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