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E-mail: still getting people in trouble

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in Office Communication,Workplace Communication

To be honest, we thought people had figured this out by now: E-mail is not private. Indeed, it's about the least private form of communication most of us use. But people who take great care to be discreet in one-on-one conversations, on phone calls and in paper correspondence often forget to exercise even more care with their e-mail messages.

Or so it seems from some high-profile e-mail snafus chronicled recently by The Sacramento Bee. There was MSNBC host Keith Olbermann joking "privately" that his colleague Rita Cosby was "dumb­er than a suitcase of rocks." Or the ABC producer who, during the 2004 presidential debates, e-mailed his colleagues that "Bush makes me sick." Or now-disgraced lobbyist Jack Abramoff, whose coarse and crass e-mails are now Exhibit A in a major Washington scandal.

As a manager, you'll need to make sure your employees are aware that they use e-mail—par­ticularly their company e-mail account—at their ...(register to read more)

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