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Cut team conflicts down to size

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in Workplace Communication,Workplace Conflict

Whatever the inner reasons behind workplace conflicts, resolving them can place a big drain on your time and energy. To minimize this drain, and leave more time for your primary responsibilities, try one or more of these proven techniques:

Bounce the problem back.

Team members often want you to make choices, suggest compromises or set guidelines within the team. If you do this too frequently, they can easily get in the habit of running to you for resolutions of problems they can, and should, solve them­selves. When this happens, your best response is a refusal to interfere, except to sanction everyone involved if they continue letting their conflicts interfere with their responsibilities.

What kinds of conflicts should you bounce back? Don't get involved in disputes over strictly personal matters, first-time conflicts over minor matters or questions of opin­ion and personal preference. You should intervene to resolve: 
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