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Manager’s Briefing: Stepping up to superior supervision

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in Leaders & Managers,Team Building

What are the skills that help a manager do a supe­rior job as a supervisor? Over 20-plus years of talking to experts and accomplished pros in the field, we've found that it's hard to be an effective team leader without having some mastery of these four skills sets:

Here's a primer on how to put these skills to work for effectiveness:

Interpersonal skills

Front-line managers and team leaders get most of their work done through others rather than through hands on action. Neglecting the interpersonal aspect of the job can leave you hamstrung by miscommu­nication and substandard team performance.

1. Set and communicate goals. Work with your team to define exactly what you want to achieve and precisely how you'll measure your accomplish­ments. Then discuss these goals with employees frequently—individually and as a team—to refresh your shared vision and ...(register to read more)

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