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Want staff loyalty? Then earn it

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in Centerpiece,Leaders & Managers,People Management

employees interactingSurveys consistently show that lack of trust in management is one of the main reasons employees disengage from their work and seek jobs elsewhere.

Earning employees’ trust is a key part of being a successful leader. In the long run, it’s difficult—if not impossible—to be an exceptional manager without employee trust.

The problem: Many employees are predisposed to mistrust managers, often because of bad experiences with bosses at other jobs.

Leaders can’t buy loyalty; they have to earn it. So here are 10 ways managers can work to earn trust from their employees:

1. Speak and act with consistency. Employees look for management inconsistencies. So do what you tell em­ployees you will do. Inconsistent words and actions create an impression of unpredictability.

2. Don’t live in your office. You may feel you’re too busy to communicate, but the resulting aloofness can breed suspicion and distrust.

Silence from a manager typically l...(register to read more)

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