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Handling common complaints about pay

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in Leaders & Managers,People Management

What do you do when workers complain about their pay? Here are some solutions to common problems:

My co-worker makes more than I do. The trick is explaining the reasons for this in general without making a direct comparison between two employees. Talk about how past performance, skills, education and experience, longevity and other factors all influence compensation. Remind employees that "equitable" doesn't mean "equal."

My duties have changed and I should be paid more. The employee may be right, if the new duties also involve new skills that weren't formerly required. Simply doing different work--even if it's harder--is not in itself a reason for an automatic raise. But you may need to update the job description and re-evaluate the position.

I had a great review but a lousy raise. Workers may be at the top of the salary range. You may have limited funds for merit raises and a lot of people who earned them. Or economic cond...(register to read more)

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