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Managing an uncooperative peer

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in Workplace Communication,Workplace Conflict

Lisa crunches numbers. She works with you but does not report to you. Her boss is the chief financial officer.

You rely on Lisa’s accounting and budget projections to make key decisions. But she spends more time bullying you than providing the data you need.

Because Lisa is not in your chain of command, you can’t discipline her for her awful attitude. You’ve discussed your displeasure with the CFO, but he’s preoccupied with higher-priority problems and insists, “You two better find a way to get along.”

Lisa knows how to do her job. She simply refuses to perform it in a professional manner. She swears and berates anyone who challenges her authority or asks her to rush. She provides financial reports on her timetable, which is often unpredictable and unacceptably slow.

You’ve tried to level with Lisa and figure out why she’s so difficult. That didn’t work. You’re tempted to appeal to the CFO again, but you doubt he’ll interv...(register to read more)

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