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Bottom-line idea: Evaluating performance

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in Leaders & Managers,People Management

Work with each employee to identify five metrics that you’ll use to evaluate performance. Let the worker pick at least one of the metrics; this promotes collaboration. Then create a clear reporting mechanism so that you can both track the numbers.

If you manage a salesperson, for instance, you can measure number of appointments with prospects, speed in closing deals, cost of resources per sale, customer retention rate and total production level.

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