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Get the most out of exit interviews

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in Leaders & Managers,People Management

A team member's departure offers a valuable opportunity to see how well the team is working and what might be done to improve conditions for future employees. This is particularly true if you don't know why the individual decided to leave. Conducting an exit interview with the departing team member can answer this question and gain insight into your own management style.

Human resources representatives traditionally conduct exit interviews, but you may wish to become personally involved in the discussion. In an amicable situation, the departing team member may welcome the chance to speak openly about his or her feelings and actions. If so, here are some guidelines to follow to get the most out of this conversation:

Be prepared

What information would be most helpful to get from the exit interview? What suggestions might the departing team member have about improving the company culture? Prepare a list of questions to ask, and...(register to read more)

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