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New General Motors CEO steps into a firestorm

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in Leaders & Managers

It’s been a tricky first few months as General Motors’ new CEO for Mary Barra, who is faced this week with testifying before a Congressional committee investigating GM’s controversial handling of a recall of vehicles that many believe came way too late. Recently she appeared in five online videos directly addressing customer concerns, going very high profile right out of the gate and laying claim to the crisis even though she is so new to the company's highest office.

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