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How to confront mistake-prone employees

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by on
in Centerpiece,Leaders & Managers,People Management

boss and employee meetingIt’s never easy for managers to confront an employee whose performance is slipping or who has begun making more mistakes.

That’s why so many supervisors take a head-in-the-sand approach to slip-ups. One recent survey said only 31% of U.S. employees agreed with the statement that “My manager confronts poor performance.”

Feedback: Easy as A, B, C (and D)

Confrontation is necessary—for the employee and the organization. That’s why it’s vital to approach employees in a fair, problem-solving manner. When you do that, employees will improve or you’ll have a clear, documented reason to proceed with discipline or termination if needed.  

Some key rules of engagement:

Accurate: Offer an objective, concrete description of the problem, not vague statements. Provide specific examples and dates, backed by documentation. Avoid words like “always” and “never.” They don’t usually reflect realistic frequency.

Instead of saying, “You seem to ...(register to read more)

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