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The right way to deliver bad news

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in Career Management,Workplace Communication

Severing professional ties with someone, especially an employee, can be as rough on the messenger as it is on the recipient. Take these business leaders’ advice to handle it as well as possible.

  • Be kind. Round Table Com­­panies’ Corey Blake suggests writing a list of everything you value about the person so you can approach him or her with kindness.
  • Be honest. “I’ve always tried to make the best of the bad situation by being honest, kind and straightforward with the person while attempting to help him learn as much as possible about why it didn’t work,” says BottleCamo’s Adam Callinan.
  • Be certain. Money Crashers’ Andrew Schrage advises sticking to your guns, but allowing the other person to respond to the news.

— Adapted from “How Do You Deliver Bad News Well?” Young Entrepreneur Council, SmartBrief’s SmartBlog on Leadership.

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