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How’s the skill set of your admin team?

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in Office Communication,Workplace Communication

Most people work hard and do their best on the job, but feedback can always help us to do better. Outside of regular performance reviews, how can you get feedback on what you’re doing well and what you could be doing better?

That’s what one reader asked recently on the Admin Pro Forum. Readers offered their take on the issue.

“I worked for a Fortune 500 company once and I would survey everyone I supported around the same time I was writing my personal evaluation for feedback on my performance,” said Theresa. “It covered a variety of areas, [including] what I did well and what they’d like me to start doing or do differently.”

“I support about 16 leaders and so I take the opportunity to ask each one to lunch or to meet about 15 minutes and ask three questions,” said Yurika:

  • What do I do well?
  • What do I need to improve?
  • What more can I do to support you?

“I find it to be very helpful to continue my growth as an executive assistant and also to build a trusting relationship with the people I support.”

Matt wasn’t so sure, though. “Our team thought about doing this once, but it just seemed like an invitation to people to nitpick,” he said. “We just let the feedback come at our performance reviews.”

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