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Boost retention: Focus on every new employee’s ‘5 Firsts’

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by Mel Kleiman

First impressions are lasting. Many employees are not.

Some were probably not a good fit in the first place. But some productive, dependable, hard-to-replace employees bolt, too. And contrary to what they may tell you, they didn’t really leave for more money.

“More money” is just a polite way of saying they were unhappy and went looking elsewhere for what we all want from our jobs—a sense of accomplishment, personal recognition, and the “can do” teamwork environment that makes us look forward to getting out of bed in the morning.

Keeping your best people doesn’t have to take a lot of time. All it really takes are small doses of quality time that make the most of first impressions:

1. First Hour on the Job

This is not the time for completing paperwork or going over safety rules. This is the time to make introductions and to make the person feel welcome. Explain why the job is important and how job performance w...(register to read more)

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