Airline employees can win $10,000 for good customer care — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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Airline employees can win $10,000 for good customer care

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in Compensation and Benefits,Human Resources

US Airways employees who go out of their way to help the airlines’ customers get more than job satisfaction or a pat on the back from a supervisor. They can win up to $10,000 for their extra effort.

The Tempe, Ariz.-based airline splits $260,000 among 360 em­­ployees each quarter as part of an “Above and Beyond” drawing that recognizes exceptional service both to cus­­tomers and to fellow em­­ployees. Frequent fliers and managers may award em­­ployees with coupons that are entered into a quarterly drawing.

Since the program began in 2006, em­­ployees have collected nearly 270,000 coupons, and the company has awarded more than $6 million to more than 8,000 employees.

Contact: Elise Eberwein, US Air­­ways Media Relations, (480) 693-5729.

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